Commerce Bank

[Applicants: Be among the first 25 applicants | Industry: Banking and Financial Services | Type: Full-time | Level: Not Applicable] About Working at FineMark Bank and Trust, a division of Commerce BankFineMark Bank & Trust, a division of Commerce Ba

[Industry: Banking and Financial Services | Type: Full-time | Level: Not Applicable] About Working At CommerceBuilding a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses

It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Essential Functions Collect on low-risk accounts to minimize the Bank’s 30+ delinquency rate.

Compensation Range Hourly: $30.55 - $46.40 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to partner with business process owners to understand and document processes, as well as identify and design automation solutions. Essential Functions Plan and lead Agile discovery meetings with business process owners and developers Work with business process owner to observe processes to analyze steps, interdependencies, and required applications Think creatively to identify opportunities, non-technical or technical solutions, while completing and refining the cost benefit analysis Create feasible action plans for the solutions to be implemented Create automation design documents and validate with business process owners Document existing and changing requirements while influencing for the optimal solution Improve existing processes with either non-technical or technical solutions Obtain required test data; plan and validate functional & quality assurance testing Collaborate with project stakeholders for test scripts, QA, and deployment Develop and perform rigorous User Acceptance Testing, in conjunction with process owners and project team Perform other duties as assigned Knowledge, Skills & Abilities Required Intermediate knowledge of business analysis, including how to utilize flow charts Ability to work with a range of technologies including RPA, OCR, and eSignature platforms Ability to liaise between developers and process owners to identify and design automations Strong problem-solving and logic-based reasoning skills Ability to produce clear and concise documentation Ability to work in an agile ...

Creating an award-winning culture doesn't come easy. Essential Functions Lead and facilitate cross-functional meetings, across business lines within the department, as well as with individuals across the Bank, to support projects and enhancements by evaluating processes, analyzing data and to provide requirements Create appropriate documentation for stakeholders, end users, and scope of responsibility Assist in defining high level repeatable processes and templates across the teams Prepare documentation and conduct training to assist with end-user adoption of process and system changes Drive identification of requirements across business units through thorough processes evaluation and train end-users on process and/or system changes Help business leaders identify desired outcomes and help develop a prioritized roadmap while gaining alignment across different business units Monitor and escalate risks and issues, as appropriate Manage annual plan documentation for team business objectives Work with director to execute the various events and communications to team members, including town halls (some weekly, monthly, or quarterly) Create presentations for director and other senior leaders (includes developing story outline and creating presentation documents) Review data and co...