Diligent

[Industry: Software Development | Type: Full-time | Level: Not Applicable] About UsDiligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and ele

[Industry: Software Development | Type: Full-time | Level: Not Applicable] Position Overview:The Regional VP of Customer Success for AMER MM, SMB, MDO is a senior leader responsible for driving customer outcomes, regional retention and growth, and t

Position Overview:The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent’s solutions across existing and new accounts. This role is focused on candidates with strong expertise inentity management space, eit

[Applicants: أكثر من ٢٠٠ متقدم] Position Overview:The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligent's products. This position will play an instrumental role in driving revenue growth for Diligent for

As the key contact point for the customer relationship on Diligent products. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams.

Learn more at diligent.com or follow us on and Facebook The Opportunity: Diligent Market Intelligence (DMI) is a global provider of governance, shareholder, and market intelligence data delivered through SaaS platforms, data feeds, and analytics solutions. As part of Diligent, a leading Governance, Risk, and Compliance (GRC) technology company, DMI provides decision-grade intelligence that helps asset managers, investment banks, law firms, and advisors anticipate risk, engage shareholders, and make informed strategic decisions.

Key Responsibilities Shape engineering strategy with broad organizational impact, influencing long-term architectural direction across multiple teams and products. Drive platform evolution, identifying common pain points and leading scalable, reusable solutions across systems.

Product Marketing plays a critical role in defining go-to-market strategy, enabling revenue growth, and informing product direction through deep market and customer insight. Manager of Product Marketing, Third-Party Risk Management (TPRM) will own the strategic positioning, messaging, and go-to-market execution for Diligent’s Third-Party Risk Management portfolio.