The ideal candidate has 5+ years of hands-on ServiceNow implementation experience, enjoys solving problems through clean configuration and scripting, and is motivated to develop deeper technical expertise. Roles And Responsibilities Demonstrated experience designing and configuring ServiceNow HR Service Delivery solutions across core HR, Employee Center, Lifecycle Events and Case management, while leveraging HR playbooks Advanced experience configuring Now Mobile applications including applets, approvals, task execution, push notifications and deep linking Demonstrated skill and experience using UI Builder to design Workspace and Employee Center experiences, including page composition, client state management and component configuration Ability to pro-actively identify risks, dependencies and unintended impacts of configuration or customization decisions and propose mitigation strategies Experience delivering secure solutions for public sector clients Ability to follow SN best practices, balancing speed to value with sustainability Minimum Qualifications Bachelor’s Degree 5+ years of hands-on ServiceNow implementation experience, including configuration and scripting ServiceNow Certified System Administrator (CSA) (required) ServiceNow Certified Application Developer (CAD) required Familiarity working in a SAFe / Agile delivery environment, participating in ceremonies such as PI Planning, iteration planning, backlog refinement, standups, and demos Ability to troubleshoot platform issues, analyze requirements, and deliver enhancements with minimal supervision Strong written and verbal communication skills, including the ability to document technical work and collaborate with cross-functional teams EDUCATION AND CERTIFICATIONS Bachelor’s degree ServiceNow CSA ServiceNow CAD Preferred Qualifications ServiceNow CIS - HRSD certification preferred SECURITY CLEARANCE Ability to obtain and maintain a Public T...
