Oxylabs.io

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.What’s in store for you:You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.Your day to day:New Business Development:Prospect and qualify new business opportunities through research, networking, and outbound activitiesMap target verticals (AI, E-commerce) and maintain a strategic account listBuild executive-level relationships (CIO, CTO, Head of Data, Product Leads) via industry events, alumni networks, WeChat groups, and partner introductionsNetworking at relevant tech meetups, AI forums, data conferences, and government or association eventsLeverage existing networks within the proxy/web data collection infrastructure ecosystemManage sales cycle from initial contact through contract negotiation and closingDevelop and present proposals to prospective clientsIdentify partnership opportunities with additional service providers (Browsers, Cloud service, Telecommunication, Data collection services)Provide local insights on competitor activities and market trendsManage Client Relationships:Engage with Leads:Develop strategies to identify and engage with potential clients in target industries, such as AI, e-commerce, and retailInitiate and respond to communication to keep informed of updates, new features, and relevant informationProactively schedule regular calls with leads to discuss their needs, challenges, and feedbackAttend sales meetings with prospects, tailoring pitches and crafting compelling value propositionsFill in CRM (Customer Relationship Management):Keep the CRM system updated with relevant information, interactions, and agreementsDocument client preferences, key contacts, and any issues discussed during meetingsCollaborate with Internal Stakeholders:Act as the Voice of the Customer:Collect and distill customer feedback to provide insights to internal teamsAdvocate for customer needs and preferences in internal discussions and decision-makingCoordinate Internal Resources:Collaborate with technical, support, and legal teams to address client requirementsEnsure seamless communication and collaboration among internal teams to meet client goalsYour skills & experience:At least 3 years of experi...

We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.What you'll do:Manage Client Relationships:Client Engagement:Engage with clients via channels like email, online meetings, etc. inform of updates, new features, and relevant informationProactively schedule regular calls with clients to discuss their needs, challenges, and feedbackAttend meetings with key stakeholders, including engineers, product owners, and vendor managers, to maintain a strong relationshipEnsure Ticket Resolution:Monitor and prioritize client support ticketsUtilize personal expertise to resolve complex issues and collaborate with the customer success team when necessaryAnalyze Client Portfolio Usage:Regularly review and analyze clients' product/service usage to understand patterns and trendsIdentify areas for optimization and improvement in line with client goalsFill in CRM (Customer Relationship Management):Keep the CRM system updated with relevant client information, interactions, and agreementsDocument client preferences, key contacts, and any issues discussed during meetingsHandle Billing and Invoices:Review and verify that invoices are correctly issued in accordance with the agreed-upon terms and servicesEnsure timely and accurate payment processing, coordinating with the finance team as neededGrow the Existing Client Base:Define Long-Term Account Objectives:Collaborate with clients to define and document long-term objectives and goalsCreate and regularly update account plans to align with these objectivesIdentify Upsell & Cross-Sell Opportunities:Analyze client usage patterns to identify opportunities for upselling additional services or productsPresent and negotiate upsell and cross-sell opportunitiesDevelop and Close New Business:Research and identify potential new business opportunities within the existing client baseWork closely with the ...