PlanningForce

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Skip to content Menu Home Enterprise Lean Planning Industries Solutions Products Services Case Studies Careers Blog About Search For Back Customer Support ConsultantFrederic Dufour2020-09-23T17:11:19+01:00 Customer Support Consultant As a Customer Support Consultant, you provide functional support to our customers and assist sales managers in preparing and performing demonstrations. Role of Customer Support Consultant @ PlanningForce You provide support to customers, while ensuring a good relationship with them You detect and analyze customer problems You test PlanningForce solutions You manage demo environments You generate and update functional and technical documentation You perform functional analyses Details of the role Customer Support Provide second line customer support Report unresolved issues to Team Leader Liaise with client and company resources to organize installation, upgrades, training, etc.