The Mom Project

[Industry: Technology, Information and Internet | Type: Contract | Level: Entry level] With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk manage

Working with the top medical professionals, they continue to develop new, minimally invasive surgical platforms and future diagnostic tools to help solve complex healthcare challenges around the world.We are seeking aSocial Media Content Creator Specialiston acontract basisto support our Customer's business needs. This role ishybrid(purposeful on-site)in Sunnyvale, CA.ResponsibilitiesDevelop engaging social media content and visuals that translate complex healthcare concepts into clear, culturally relevant storytelling across major platformsLead creative development for social content in partnership with brand, creative, marketing, and leadership teamsCreate cohesive visual assets for product launches, brand initiatives, and testimonial content while ensuring accuracy and regulatory complianceOptimize social content performance using platform analytics, experimentation, and trend insightsCollaborate cross-functionally to deliver scalable content systems and manage digital asset librariesIntroduce innovative visual approaches to keep social presence modern, engaging, and competitiveSupport global social media program expansion and best practice developmentDrive measurable business impact through community engagement, reporting, and performance insightsSkills And Qualifications4-5 years of experience in social content creation and design1-2+ years of experience in healthcare, wellness, or medical device marketing preferredProven experience supporting major brands or agencies (portfolio required)Strong written and verbal communication skills with the ability to simplify complex technical conceptsExpertise with social media platforms and tools, including Sprinklr Publishing & Engagement and Sprinklr InsightsStrong cross-functional collaboration and problem-solving skillsAbility...

With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Responsibilities Handle inbound calls, assisting callers with benefit elections and pension-related questions Provide support regarding upcoming changes and program updates Navigate multiple systems to locate information and document call notes Maintain professionalism and accuracy while managing high call volumes Follow scheduled shifts, breaks, and lunch periods consistently Support callers in a remote work environment with adherence to performance standards Skills And Qualifications High school diploma or equivalent Basic computer skills, including navigating multiple screens, searching knowledge bases, and typing notes Ability to work scheduled shifts between 7:45 AM and 6:00 PM CST Ability to work remotely in a quiet, professional environment with no background distractions Internet speed of at least 50 Mbps with a hardline Ethernet connection Ability to adhere to the training schedule with no planned time off during the training period Willingness to work occasional overtime Strong communication and customer service skills Preferred Prior call center experience Experience working in an office environment Experience with pensions or benefits-related services We offer a competitive salary range for this position.