Walrath Recruiting, Inc.

[Applicants: Be among the first 25 applicants | Industry: Administrative and Support Services | Type: Full-time | Level: Entry level] Salary: $20/hrJob Title: Customer Service SpecialistJob #: 5733Location: Latham, NYCategory: Customer Support, Insu

This role manages enterprise infrastructure, cybersecurity, virtualization, and OT-connected systems, ensuring uptime for business and production-critical technology. Key Responsibilities Manage firewalls, switches, wireless, VPN/WAN, and network security systems Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, and file/print services Maintain Hyper-V clusters, SAN/storage, backups, DR, and system monitoring Support manufacturing and engineering platforms and plant-floor connected systems Strengthen cybersecurity posture and support NIST 800-171 compliance Manage Microsoft 365, user accounts, endpoints, and escalated support issues Administer VoIP and telecom systems Maintain documentation, IT training resources, and infrastructure standards Provide remote support to an out of state office with occasional travel Qualifications 5+ years managing Microsoft server and desktop environments Strong networking knowledge (VLANs, switching, firewalls, VPNs) Experience with Hyper-V, enterprise storage, DNS/DHCP/GPO, SQL basics Familiarity with manufacturing/OT systems is a plus Microsoft 365, endpoint management, and enterprise hardware experience Ability to work independently in a fast-paced production environment Certifications (CCNA, Security+, Azure) preferred Hours & Benefits: M– F, 8 AM – 5 PM In-person Health, Dental, Vision Insurance 401K + Profit Sharing Show less