Collabera hiring Customer Support Representative

- $23.00/hr. Tentative Start Date: 03/23/2026 Responsibilities: Handle Level 2 escalation calls (300-400/month, phones only) Assist with help desk questions, system unlocks, and complex service issues Manage live customer escalations (non-regulatory) Handle direct customer calls regarding credit card rewards: redeeming points, gift card purchases, missing rewards, and loyalty program servicing Maintain strong documentation of complaints and interactions Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Show less [{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/part-time-office-coordinator-at-pera-club-4368379497","jobId":"4368379497","label":"Part-Time Office Coordinator"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/store-customer-service-warehouse-at-sherwin-williams-4364248149","jobId":"4364248149","label":"Store Customer Service/Warehouse"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/guest-experience-expert-at-hotels-ai-4371485422","jobId":"4371485422","label":"Guest Experience Expert"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/customer-service-associate-at-walgreens-4367153307","jobId":"4367153307","label":"Customer Service Associate"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/customer-service-associate-keyholder-at-cubesmart-4312467936","jobId":"4312467936","label":"Customer Service Associate/ Keyholder"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/remote-customer-support-agent-p-c-at-jerry-4363001482","jobId":"4363001482","label":"Remote Customer Support Agent (P&C)"},{"type":"people_also_viewed","href":"https://www.linkedin.com/jobs/view/retail-customer-service-associat...