Customer Relationship Management Specialist

Job Title: Marketing Manager/CRM Targeting Specialist Location: 420 5th avenue New York, NY 10018 Hybrid role - 2 days in office Start date: Immediately Length of assignment: Temp to hire/ Extension with approvals Working hours - 8am to 5pm GENERAL FUNCTION: The CRM Targeting Specialist will support and drive the email, direct mail, sms/MMS and digital targeting lists production process, coordinate the delivery of material/assets and confirm required activities are completed to meet deadlines. vendor via SFTP/API) Ensure overall success of daily operations Serve as contact for all day-to-day email production item across multiple Optical brands (e.g LC, TO, PV) Actively participate in weekly production meetings with cross functional team members Set up email deployments including: o A/B Subject line testing o Set up send time optimized deployments Produce customer target audience list counts to size business opportunities upon business request for all communication channels (e.g email, DM, SMS, digital targeting) Work with other departments/partners (e.g IT CRM, TAB IT, Marketing, compliance) to ensure technical data flows are working and process are properly performed BASIC QUALIFICATIONS: Bachelor's Degree in Marketing, Analytics, or related field 3+ Year's of Experience Experience trafficking activities across multiple team members/functions Experience using a trafficking tool or production management software to coordinate activities Ability to problem solve and exercise critical thinking in a technical environment Must be able to work in a fast pace environment, ability to multi-task while managing multiple projects from start to finish Strong project management, ability to prioritize one's day Great interpersonal skills; capable of supporting a team environment Detail & process oriented Proficient on targeting tool (Unica 12 preferred) Proficient in Microsoft Office Adobe Analytics preferred Detail-oriented QA email rendering and functionality Troubleshoot and resolve data related issue Perform data testing Circulate proofs for approval PREFERRED QUALIFICATIONS: Experience with SQL Customer digital ta...