Customer Service Representative - Levata

Description We are seeking a Customer Service Representative who will serve customers by providing product and service information and resolve product and service problems in a fast-paced environment. What You'll Do Answer customer service calls across multiple storefronts – high-volume Respond to customer service emails across multiple storefronts – high-volume Engage with customers through live chat Proficiency in using CRM (NetSuite & Salesforce), Microsoft Office Applications & phone system – Strong computer skills are required Address customer inquiries related to order returns or order issues in a timely, professional manner Ensure appropriate resolution to any outstanding order issue is completed.