Customer Success Manager - Anthology Inc

The Customer Success Manager (CSM) ensures that customers see value throughout their entire Anthology journey. Primary responsibilities will include: Developing strong relationships with customers centered on ensuring their success and business goals achieved Developing and implementing account engagement and execution plans to ensure business objectives are met and customer sentiment is positive Executing prescriptive playbooks based on customer need Developing an understanding of and responding to customer questions on the full Anthology portfolio of products and servic...