Job description
Role: Customer Support Executive (Blended Process) Responsibilities • Handle customer queries via calls, chats, and emails • Provide accurate information and ensure quick resolution • Maintain logs, update CRM, and track open tickets • Coordinate with operations and field teams for service completion • Achieve quality, productivity, and service-level metrics • Maintain professionalism and empathy in every interaction Requirements • Excellent communication skills (English + Hindi preferred) • Ability to manage both voice and non-voice tasks • Customer-first mindset with strong problem-solving ability • Comfortable with rotational shifts • Basic computer knowledge and good typing skills What We Offer • Attractive performance incentives • Fast-growth startup environment • Training, upskilling & internal career growth • Supportive and energetic team culture Show less [{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/urgent-opening-for-back-office-executive-admin-at-international-certification-services-pvt-ltd-4363382162","jobId":"4363382162","label":"Urgent Opening for Back Office Executive - Admin"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/administrative-assistant-in-panvel-vashi-navi-mumbai-dombivli-mumbai-thane-at-croda-india-4370890398","jobId":"4370890398","label":"Administrative Assistant in Panvel, Vashi, Navi Mumbai, Dombivli, Mumbai, Thane"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/officer-documentation-at-dp-world-3767705248","jobId":"3767705248","label":"Officer Documentation"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/customer-support-tl-at-epaylater-4319292145","jobId":"4319292145","label":"Customer Support (TL)"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/customer-support-vashi-navi-mumbai-india-at-allen-lund-company-4362192727","jobId":"4362192727","label":"Customer Support -- Vashi Navi Mumbai India"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/administrative-assistant-at-mott-macdonald-4366743614","jobId":"4366743614","label":"Administrative Assistant"},{"type":"people_also_viewed","href":"https://in.linkedin.com/jobs/view/executive-secretary-to-the-ceo-of-a-global-manufacturing-org-in-vikhroli-at-impact-hr-services-recruitment-resume-writing-linkedin-optimization-career-interview-guidance-4369616775","jobId":"4369616775","label":"Executive Secretary to the CEO of a global manu...
