Customer Support Everyday Banking

End Date Friday 06 March 2026 Salary Range £26,200 - £26,200 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Join our fantastic Customer Service team… Job Description Customer Support Everyday Banking Location: Birmingham Colmore Row WORKING PATTERN: Full-time START DATE: 06/04/2026, 20/04/2026 & 27/04/2026 Salary: £26,200 increasing to £26,950 after 6 months in role We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £31,450 for our highest skill level Shift Pattern 5 Day week Start times between 8am and 10am and end times between 4pm and 6pm Maximum of 5 out 7 days ( over a Mon-Sun weekly period) Weekend working is Maximum 37.5% (3weekend days over 4-week period) Do your best work. Helping supporting customers navigate our banking app and help with complex needs you'll make banking easier.