Customer Support Specialist - Dotshub

🚀 We’re Hiring Customer Support Specialist (B2B SaaS) 📍 Company: Profit CRM SaaS Platform Profit CRM is hiring a Customer Support Specialist to support our B2B clients and join our growing Support Team. 🔍 Responsibilities Handle B2B customer inquiries and initial troubleshooting Manage support tickets via Jira Coordinate with technical teams and ensure SLA compliance Escalate complex issues when required Support customers via Jira, email, and phone 🎯 Requirements 1–3 years of B2B SaaS / software customer support experience (mandatory) Experience using Jira or similar ticketing systems Strong communication and problem-solving skills Real estate experience is a plus 📩 Apply now: Send your CV to aya@dotshub.com 🔖 Hashtags #WeAreHiring #HiringNow #CustomerSupport #B2B #SaaSJobs #TechSupport #CRM #CustomerExperience #ATS #ProfitCRM Show less [{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/counter-person-front-desk-assistant-at-coa-holding-company-4350851987","jobId":"4350851987","label":"Counter Person - Front Desk Assistant"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/administration-officer-at-innovo-group-4346708581","jobId":"4346708581","label":"Administration Officer"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/executive-assistant-at-pwc-middle-east-3977885144","jobId":"3977885144","label":"Executive Assistant"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/business-support-specialist-at-51talk-4366309050","jobId":"4366309050","label":"Business Support Specialist"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/administrative-assistant-hybrid-at-citi-4344933578","jobId":"4344933578","label":"Administrative Assistant (Hybrid)"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/customer-support-specialist-english-only-night-shift-at-heritage-college-4041567122","jobId":"4041567122","label":"Customer Support Specialist (English Only) (Night Shift)"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/customer-support-agent-internship-at-ischool-4368107751","jobId":"4368107751","label":"Customer Support Agent ( Internship )"},{"type":"people_also_viewed","href":"https://eg.linkedin.com/jobs/view/customer-support-agent-b1%2B-b2-english-speakers-new-cairo-egypt-at-tp-4363191510","jobI...