Danish Speaking Customer Service Representative

As a Customer Service Representative, you will play a key role in delivering an outstanding customer experience while ensuring quality, efficiency, and continuous improvement across all interactions. What You'll Do Respond to customer inquiries via phone, chat, and email with professionalism and enthusiasm Accurately document interactions, resolutions, and follow-ups in CRM systems Collaborate with colleagues to continuously improve the customer journey Stay up to date with products, services, and policies to provide accurate information What We're Looking For Danish (C1) written and spoken English (B2) level Minimum 1 year of experience in customer service or a call-center environment Strong problem-solving skills, attention to detail, and customer-focused mindset Compensation Details Base Salary: €1,500 × 14 months (gross) Complexity Bonus: €80 × 11 months Meal Allowance: €7.63 per working day Position Bonus (Braga): €20 × 12 months Welcome Bonus (Attendance-Based) Paid in 12 monthly installments during the first year Conditional on <6% unjustified absenteeism in the previous month Not part of fixed salary Benefits Health insurance from Day 1 (employee contribution applies; free after 6 months) Fully paid training Career development & internal mobility Referral (bring-a-friend) bonus program Show less [{"type":"people_also_viewed","href":"https://be.linkedin.com/jobs/view/danish-speaking-customer-service-representative-%E2%80%93-portugal-remote-at-c-d-talent-advisory-academy-4371340285","jobId":"4371340285","label":"Danish Speaking Customer Service Representative – Portugal / Remote"},{"type":"people_also_viewed","href":"https://be.linkedin.com/jobs/view/dutch-speaking-customer-service-agent-for-booking-com-work-in-greece-at-mercier-consultancy-md-4369428495","jobId":"4369428495","label":"Dutch Speaking Customer Service Agent For Booking.com - Work In Greece"},{"type":"people_also_viewed","href":"https://be.linkedin.com/jobs/view/dutch-speaking-customer-service-agent-for-netflix-work-in-greece-at-mercier-consultanc...