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Director of Customer Support Operations

Imprint

Buffalo-Niagara Falls y alrededores 2026-02-19

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Role Summary As Director of Customer Support Operations, you will lead the day-to-day execution and performance of Imprint’s customer support function, including management of our BPO partnership. What Success Looks Like In The First 90 Days In the first 90 days, success looks like establishing strong operational control and execution within the broader Customer Operations strategy.

Job description

Role Summary As Director of Customer Support Operations, you will lead the day-to-day execution and performance of Imprint’s customer support function, including management of our BPO partnership. What Success Looks Like In The First 90 Days In the first 90 days, success looks like establishing strong operational control and execution within the broader Customer Operations strategy.

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