Focus Recruitment hiring Customer Service Specialist

Customer Service Officer – Fintech North Sydney Focus Recruitment is partnering with a fast-growing fintech client based in North Sydney that supports Australian SMEs with smart credit and payment solutions. What you will be doing Being the go-to contact (by phone and email) for post-settlement customer enquiries Handling requests efficiently while following internal policies and compliance requirements Tracking outstanding issues and following up to ensure timely resolution Keeping customer records accurate and up to date in CRM systems Jumping on inbound calls Creating positive, seamless experiences for customers and broker partners What we’re looking for Experience in customer service, call centre, or admin within financial services, banking, or lending Understanding of loan products, account maintenance, or operational support Comfortable using CRM systems and financial platforms A friendly, professional communication style and a genuine desire to help customers What’s on offer $75,000 base + Super + Bonus Flexible working arrangements with a North Sydney office base Modern office spaces with areas to collaborate, focus, and socialise A range of wellbeing benefits - including a day off for your birthday If this sounds like your new role then please do not hesitate and click APPLY today Show less [{"type":"people_also_viewed","href":"https://au.linkedin.com/jobs/view/sales-and-customer-service-officer-at-dymocks-tutoring-4238049762","jobId":"4238049762","label":"Sales and Customer Service Officer"},{"type":"people_also_viewed","href":"https://au.linkedin.com/jobs/view/customer-service-coordinator-at-goodnessme-4370477411","jobId":"4370477411","label":"Customer Service Coordinator"},{"type":"people_also_viewed","href":"https://au.linkedin.com/jobs/view/resident-experience-team-member-at-unilodge-4370783166","jobId":"4370783166","label":"Resident Experience Team Member"},{"type":"people_al...