Harnham hiring Lead IT Systems Administrator

The role As Lead IT Systems Administrator, you'll take full ownership of internal IT systems and the Atlassian environment, with a strong focus on automation, access management, incident processes, and SSO. What you'll do Own Atlassian Cloud / Jira Service Management (workflows, rules, automations) Design and improve incident management + alerting processes in JSM Automate joiner/mover/leaver workflows (JSM + Entra ID) Build automated access audits, reviews, and recertification Create reporting/dashboards for CIO + Board Drive improvements in operational resilience and IT processes What we're looking for Strong hands-on Atlassian/JSM knowledge (beyond admin basics) Proven experience building automation from scratch Proactive, high-ownership operator with strong comms Comfortable in scale-up and/or regulated environments Desirable: Python, PowerShell, M365, Salesforce Interview process HM + Lead Support Engineer (30 mins) In-person technical (JSM rules/automation + Atlassian) HM + HR (final) Desired Skills and Experience Atlassian, JSM, Python, PowerShell, M365, Salesforce, ServiceNow Show less