Information Technology Support Administrator

IT Support Administrator- UK&I Hatton Garden, London (Hybrid: 3 days in-office) About Neve Jewels :Since 2002, Neve Jewels has been crafting timeless, high-quality jewellery across three unique sub-brands: Diamonds Factory, Sacet, and Austen & Blake. Key Responsibiliti es:Coordinate the full lifecycle of IT assets (laptops, phones, store tech, networking equipment), including procurement, allocation, tracking, and dispos al.Maintain an accurate asset inventory and ensure compliance with polici es.Provide first-line IT support for hardware, software, and connectivity issu es.Coordinate systems and telecoms support, including VoIP, PBX, cloud tools, and network infrastructu re.Liaise with external vendors for hardware, software, and IT services, ensuring SLAs are m et.Support onboarding, IT projects, and upgrades, collaborating with internal tea ms.