May be filled
IT Help Desk Specialist - (Remote
Pittsburgh, Pennsylvania, Estados Unidos
2026-02-08
26,00 US$/hora - 29,33 US$/hora
AI Summary
Powered by ClaudeResponsibilities include logging and tracking tickets in the firm’s IT support system to support statistical report generation, escalating issues as needed, and ensuring timely resolution of user requests. Provide first-level support for Windows operating systems, standard desktop applications (e.g., Microsoft Office Suite, web browsers), video conferencing platforms (e.g., Microsoft Teams, Zoom), proprietary firm applications, mobile devices (iOS/Android), internet/intranet, and hardware such …
Job description
Responsibilities include logging and tracking tickets in the firm’s IT support system to support statistical report generation, escalating issues as needed, and ensuring timely resolution of user requests. Provide first-level support for Windows operating systems, standard desktop applications (e.g., Microsoft Office Suite, web browsers), video conferencing platforms (e.g., Microsoft Teams, Zoom), proprietary firm applications, mobile devices (iOS/Android), internet/intranet, and hardware such as desktops, laptops, printers, and other peripherals.
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