IT Specialist

This role is responsible for advanced technical support across various IT systems and networks across globally distributed teams. Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions Work with globally distributed teams in a remote setting spanning multiple time zones Assist with network configurations, including routers, switches, firewalls, and VPNs Perform routine system maintenance, including software updates, security patches, and backups Administer and troubleshoot Active Directory, Office 365, and cloud-based services.