Manager, Content Operations

You will play a key role in shaping and accomplishing the company’s content strategy to support global marketing campaigns. You’ll partner with campaign owners and creative teams to ensure every brief, and campaign moves efficiently from idea to activation — and that the content produced aligns with our brand voice, messaging priorities, and strategic goals.You’ll also embed AI-driven process improvements into our systems (like Workfront), helping interested parties and the marketing organization work faster, smarter, and with greater consistency.This role requires strong change management skills, the ability to work with diverse personalities and interested parties at all levels, and excellent communication to drive adoption of new processes.HOW YOU WOULD CONTRIBUTE:Design & Optimize Workflows: Help define and document end-to-end content workflows across marketing, creative, and cross-functional teams (Brand, Product Marketing, Sponsorship, Comms, Distributor Success, Education, etc.), ensuring alignment with campaign objectives and content strategy.Drive Process Governance: Maintain and evolve global standards for briefs, approvals, delivery, and content reuse — ensuring compliance with brand and legal requirements.Develop & Manage Briefs: Partner with campaign owners to write and manage business, messaging, and creative briefs that guide global campaigns and content creation.Collaborate Across Functions: Act as the connector between content strategy, creative, and execution — ensuring alignment from campaign concept to content delivery.Facilitate Campaign Alignment: Organize and lead recurring campaign meetings with cross-functional teams to review deliverables, resolve dependencies, and ensure alignment with the global marketing calendar.