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Optimas Solutions hiring Customer Support Representative

Optimas Solutions

Poona, Maharashtra, India 2026-02-09 Est. INR 30k–60k
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Estimated salary range

40% confidence

Source: Estimated from market data

30,000 INR 60,000
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AI Summary

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Key responsibilities: Continuous communication with customer via phone and email: order requests, order changes, order status, tracking information, shipping discrepancies, invoice errors and quality issues. Responsible for all system transactions to service customer: entering orders, expediting orders, tracking order status, managing returns, maintaining customer data integrity, and resolving invoice discrepancies.

Job description

Key responsibilities: Continuous communication with customer via phone and email: order requests, order changes, order status, tracking information, shipping discrepancies, invoice errors and quality issues. Responsible for all system transactions to service customer: entering orders, expediting orders, tracking order status, managing returns, maintaining customer data integrity, and resolving invoice discrepancies.
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