Senior Accounts Receivable Specialist

Don’t go into detail here as that will be covered inESSENTIAL FUNCTIONS.The Senior Accounts Receivable Specialist is responsible for performing and overseeing complex A/R functions—including invoicing, cash application, collections, contract billing, reconciliation, and customer account maintenance—to ensure timely, accurate revenue recognition and strong cash flow for Relay Resources. Use the format below, and replace the placeholders with the relevant information:Billing & Invoicing Administration – 30%Prepare and issue accurate customer invoices across multiple business lines (Janitorial, Landscaping, Document Solutions, Supply Chain, Housing, etc.).Ensure billing aligns with contracts, purchase orders, rate schedules, and regulatory requirements.Manage recurring billing schedules and monitor unbilled revenue.Cash Application & Reconciliations – 20%Apply customer payments daily (ACH, checks, credit card, lockbox) in NetSuite and Yardi.Reconcile A/R subledgers to the general ledger monthly.Investigate discrepancies and ensure timely resolution.Collections & Customer Account Stewardship – 20%Lead A/R collections efforts, ensuring timely follow-up and strong customer communication.Maintain detailed aging analysis, prepare weekly A/R reports, and escalate delinquent accounts.Partner with Operations and Contracts teams to resolve disputed charges, credits, and adjustments.Contract, Grant, and Project Billing Support – 10%Coordinate with Contract Management and Operations to validate billing terms.Assist in preparing documentation for government-funded programs, community partners, and enterprise contracts.Support revenue tracking for multi-year service agreements.Accounting Close Support – 10%Prepare month-end A/R reconciliations, journal entries, and revenue adjustments.Support deferred revenue, accrual entries, and bad debt an...