Service Technician

Alongside our loaded Gourmet Fries and Real Fruit Lemonades, Charleys continues to grow fast, backed by 535+ franchise partners and a shared commitment to great food and meaningful impact.Position SummaryThe Social Media Content Manager plays a key role in shaping the voice, personality, and digital presence of Charleys across multiple social platforms. This role requires someone who can balance creativity with analytical insight to ensure Charleys stays relevant, visible, and connected to our growing community.This position reports to the Director of Digital Marketing and collaborates closely with the broader Marketing and Digital teams.ResponsibilitiesManage daily social media planning and content execution to support brand goals, key initiatives, and campaigns.Plan, produce, and publish engaging short- and long-form content across TikTok, Instagram, Facebook, and LinkedIn.Oversee the social media content calendar to ensure a strong mix of evergreen and timely content that increases visibility and engagement.Lead influencer marketing initiatives by identifying, building, and nurturing paid partnerships with creators and brand advocates.Manage social media budgets, vendor relationships, and social media management tools.Supervise and mentor the Content Producer, guiding creative direction, reviewing deliverables, and supporting professional growth.Collaborate with internal teams to integrate omnichannel campaigns that drive follower growth, loyalty enrollment, and digital traffic.Build detailed shot lists and coordinate content capture for photo and video shoots (planned and b-roll).Ensure all content aligns with Charleys Brand Standards and visual identity guidelines.Monitor social media platforms daily, responding to messages, moderating user-generated content, and ensuring brand voice consistency.Adapt organic content for paid social campaigns that attract new audiences and increase conver...