SERVICENOW PLATFORM ARCHITECT, FCH - ITSM

[Industry: Hospitals and Health Care | Type: Full-time | Level: Mid-Senior level] Discover. Develops ServiceNow architecture roadmaps, ensures platform technical governance, and integrations with other systems.EXPERIENCE DESCRIPTION:Minimum of 5+ years of experience working with the ServiceNow platform, with a strong focus on architecture and solution design.Extensive hands-on experience implementing and managing ServiceNow ITSM and ITOM modules.Deep understanding of ServiceNow platform architecture, data model, and integration capabilities (e.g., REST, SOAP).Strong knowledge of ITIL frameworks and their application within ServiceNow.Hands-on experience with IRM (Integrated Risk Management) modules, including Governance, Risk, and Compliance (GRC), Vendor Risk Management, and Security Incident Response.Experience with SPM (Strategic Portfolio Management) modules, including Demand Management, Project Portfolio Management, and Resource Management.Experience In a Hospital Or Healthcare Setting Is Preferred.EDUCATION DESCRIPTION:Knowledge of computer/network principles at a level normally acquired through completion of a bachelor’s degree in a relevant technology field or acquired through a combination of education and experience is required.SPECIAL SKILLS DESCRIPTION:Excellent analytical, problem-solving, and troubleshooting skills.Exceptional communication, presentation, and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.Ability to work independently and as part of a collaborative team.Always remain professional while interacting with Froedtert staff of all levels.Strong written & oral communication skillsPlans and aligns, Ensures accountability, Strategic mindset, Decision quality, Goal oriented, Role model, Customer Focused, Action orientated, drives results.LICENSURE DESCRIPTION:ServiceNow Certified System Administrator (CSA) certification required or obtained within the first six months of employment.ServiceNow Certified Implementation Special...