Social Media Specialist

[Industry: Restaurants | Type: Full-time | Level: Entry level] At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Now is your chance to join the Team and Raise The Bar!Job DescriptionYour Impact and Responsibilities:Manage daily posting and channel upkeep across brand social platforms, including Facebook, Instagram, TikTok, Threads, X, and YouTubeSupport planning and updates for the @raisingcanes and @toddgraves content calendarsAssist with copywriting and content creation, including photoshoots and collaborations with agency partnersPartner with the Creative Team to ideate and capture trend-based, food-focused, and social-first contentSupport social reporting, including performance analytics, insights, and sentiment monitoringHandle channel maintenance tasks such as profile updates, bio links, and information page housekeepingManage social requests from local teams, including publishing, boosting, and coordinating agency needsSupport community management by engaging with customers, monitoring sentiment, and escalating issues when appropriateIdentify user-generated content for brand use and secure necessary permissionsExecute surprise-and-delight initiatives and coordinate communication with giveaway recipientsTravel Requirements:Up to 25%QualificationsRequired Qualifications:2-3 yeas of agency or client-side social media management experienceBachelor's degree in marketing, advertising, or related fieldProven experience managing major social platforms (Facebook, Instagram, TikTok, X, YouTube) and familiarity with scheduling and reporting tools like SprinklrStrong writing, communication, and collaboration skills, with the ability to work quickly under time constraintsDetail-oriented, strong organization skills, and flexibility to work weekends, holiday, early mornings, and eveningProficiency in Microsoft Excel, PowerPoint, Outlook, and WordPreferred QualificationsInterest in popular culture, including sports, music, and entertainmentAdditional InformationAll your information will be kept confidential according to EEO guidelines.Terms of UsePrivacy PolicyCandidate Privacy NoticeIt is unlawful in Massachusetts t...