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About the Role:We are looking for a results-driven E-Commerce Operations Specialist to manage and optimize our sales channels (e.g. This role requires a mix of analytical skills, marketplace expertise, and a deep understanding of e-commerce best practices.Key Responsibilities:Channel Management: Oversee daily operations across multiple e-commerce platforms (marketplaces, DTC websites, social commerce);Sales Growth: Develop and execute strategies to increase sales, conversion rates, and market s…

Job description

About the Role:We are looking for a results-driven E-Commerce Operations Specialist to manage and optimize our sales channels (e.g. This role requires a mix of analytical skills, marketplace expertise, and a deep understanding of e-commerce best practices.Key Responsibilities:Channel Management: Oversee daily operations across multiple e-commerce platforms (marketplaces, DTC websites, social commerce);Sales Growth: Develop and execute strategies to increase sales, conversion rates, and market share on each channel;Listing Optimization: Ensure product listings are optimized for search (SEO), conversions, and compliance with platform policies;Inventory & Pricing: Coordinate with supply chain and GTM to maintain optimal stock levels and competitive pricing;Promotions & Campaigns: Plan and execute promotions, flash sales, and platform-specific campaigns (e.g.Summer Sales,Black Friday, Xmas);Performance Analysis: Monitor KPIs (traffic, conversion, GMV, ROI) and generate reports to identify trends and improvement opportunities;Competitor Research: Analyze competitor strategies and marketplace trends to stay ahead in pricing, promotions, and merchandising;Cross-functional Collaboration: Work with marketing, logistics, and customer service teams to ensure smooth operations and customer satisfaction.Requirements:Experience in e-commerce channel management, marketplace operations, digital sales or digital markting etc.;Hands-on experience with Tiktok, Temu, Amazon, Marketplace, or other major platforms;Strong analytical skills with proficiency in Excel/Google Sheets, Google Analytics, and marketplace analytics tools;Familiarity with inventory management, pricing strategies, and marketplace policies;Ability to multitask, prioritize, and adapt in a fast-paced e-commerce environment;Excellent communication skills (written and verbal) in English and Chinese, German will be a plus.Preferred Qualifications:Experience with oversee e-commerce;Background in DTC (Direct-to-Consumer) brand operations;Certification in Tiktok, Amazon, Temu or other e-commerce platforms.

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