Dell Storage Support

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Full-time | Level: Mid-Senior level] Job DescriptionFirst point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environmentsAnalyse log files and all other relevant information to troubleshoot and resolved storage issuesAnalyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service.Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficialJob Description - Grade SpecificFocus on Industrial Operations Engineering. Shares expertise and provides guidance and support to others.