Operational Excellence Manager

[Applicants: Over 200 applicants | Industry: Telecommunications | Type: Full-time | Level: Not Applicable] Join our TeamAbout this opportunity:Ericsson invites passionate and ambitious individuals to join our team as a Service Delivery Manager. Continuously drive efficiencies culture, automation, continuous improvements, and excellence in service deliveryDrive various operational reviews, Monthly Business Reviews/Governance across Business UnitsPerformance analysis and benchmarking across domains, units and related industries driving best practicesManaging ML, AI and automation for data analytics, to an existing service and driving actions through the delivery flows.Adhere diligently to group, legal, financial directives, and data security and privacyWork closely with senior stakeholders on high-impact initiatives/guidelinesThe skills you bring:Education: Bachelor’s degree or higher – B.Tech/M.Tech and MBA (Preferred)5+ years of professional experience in Business Operations, Strategy, Consulting, Automation, AI & Analytics across Telecom, IT and related domainsSkills: Strong storytelling, analytical and problem-solving abilities; proficiency in Microsoft ToolsKnowledge Sharing and Collaboration Skills.Data Analytics, Financial Acumen & AI/ML Concepts.Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity.