Engagement Director-O2C

[Industry: IT Services and IT Consulting | Type: Full-time | Level: Mid-Senior level] Job DescriptionCapgemini is looking for senior level executive for Engagement Executive-O2C.Primary SkillsKey Responsibilities –Key accountabilities and responsibilities include:Strong Delivery management – work towards creating a no surprise delivery environment. Ability to manage all towers with a very strong experience and background in O2C.Drive the Transformation mindset firstCreate and drive a clear Transformation agenda and roadmap for the client(s) managedExplore market, learn from industry and client to bring in the best of the breed technologyThink out of the box and think about the future path for deliveryWork closely with client team to drive active growth within portfolioRepresent delivery in client pursuits and display a very strong delivery leadershipDevelop more leaders who can succeed, win and bring sustainable growthDrive a merit-based performance culture where performance is immediately rewarded, and non-performance is immediately fixedFinancial performance – Drive margin improvement through organic improvements (Technology like RPA and machine learning tools as prime focus to drive margins)Develop leaders who will be tech savvy and be able to drive innovation to client and drive competitivenessClient satisfaction – establish a framework for client satisfaction – keep client in the heart of all we do – know client problems immediately and delivery sustainable improvements –Proactive Account renewal strategy to be framed for every client and actively worked through along with client team and market unitsLive the Core Values of Capgemini (Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, Fun)Secondary SkillsEssential Skills And Experience –17+ yrs.