Portuguese-Speaking Customer Experts for Cloud Platform

[Applicants: Legyen az első 25 pályázó között | Level: Not Applicable] wherewework.hu on behalf of:TP GreeceJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our Portuguese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.TP in Greececonnects customers with the world’s top brands formore than 30 years.We proudly represent the leading global businesses.A new career journey in an awardedworking environmentbegins at the click of the “Apply for this job” button. Just push it!What you will be doing:Provide 24/7 help-desk support via phone and emailFollow company and client procedures and guidelinesBe positive and proactive and have a desire for applying continuous improvement processesExchange ideas and solutions with your colleagues!JobRequirements:Excellent writing & verbal communication skills in PortugueseGood technical troubleshooting & problem-solving skillsTechnical background & familiarity with technology trendsExperience in customer service will be appreciatedPositive attitude & team spiritWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the...