German-Speaking Customer Experts for Mercedes-Benz

[Applicants: Legyen az első 25 pályázó között | Level: Not Applicable] wherewework.hu on behalf of:TP GreeceJob Overview:If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brandsWe are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.Your responsibilities:Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brandsUtilize phone calls, e-mails and chats in order to provide a seamless customer experienceRespond to inquiries about products and services, offering expert advice on a range of car-related mattersResolve issues as they arise – addressing customers’ concerns in a professional and timely mannerTurn every customer into a happy customer!Enjoy your time in GreeceWhat you will bring:Fluency in GermanVery good use of English – both in written and spoken languageA profound passion for cars is a big plusWork experience as a customer support/customer care representative for at least 6 months will be preferredHighly developed communication skillsA genuine problem-solving mentality and a deep sense of ownershipTech savviness and learning agilityA positive attitudeWhat we offer:Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFully remunerated training by certified instructorsA career path within a company of more than 11.500 employees...