Strategic Customer Success Manager (gn) - Remote/Hybrid at TrendMiner

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Full-time | Level: Associate] DescriptionTrendMiner are currently seeking aStrategic Customer Success Manager(gn). You interact and build relationships with customers to ensure they are plugged into all resources TrendMiner has to offer, such as customer training, on-site support services, sharing new release information, user support, all to ensure the customer is successfully generating business value using the TrendMiner platform.In return, we offer youThe opportunity to work with a dynamic and fast-growing company in the industrial analytics spaceWork with a global team of experts in data science, software engineering, and industrial automationCompetitive salary and benefits package, including a company car or mobility budgetA flexible remote work policy or fully remote outside of BelgiumA great office at the Corda Campus in HasseltCareer growth and development opportunities in a rapidly expanding companyJoining a visionary technical innovator where you can work with state-of-the-art toolsFun, collaborative, and challenging work environmentFlexible working hours and attention to work/life balanceAn open-minded culture where you can ‘be your best you'Personal Learning and Development budget and guidanceCompany managed and external training opportunitiesYour RoleSuccess planning and enablementDevelop and complete Success plans based on customer goals, company and departmental KPIs (retention, customer value etc.)Accelerate time-to-value for customers by proactively facilitating a smoothcustomer experienceBuild and manage stakeholder relationships of the custo...