Remote remote remote remote remote Jobs

[Industry: Staffing and Recruiting | Type: Full-time | Level: Mid-Senior level] Job DescriptionA growing company operating in the EV space is looking for a Senior Backend Engineer to design, build, and scale high-performance backend systems.This role focuses on developing clean, secure, and maintainable services that power complex, distributed applications. You’ll contribute hands-on code while playing a key role in architectural decisions, collaborating closely with product, UX, infrastructure, and QA teams.Required Skills & Experience5+ years of professional software engineering experienceStrong hands-on experience with Elixir, Phoenix, and Ecto in production environmentsExperience designing and maintaining GraphQL (and/or gRPC) APIs with clear documentationExperience with PostgreSQL, message queues (e.g., RabbitMQ), and event-driven architecturesFamiliarity with AWS, Docker, Kubernetes, and modern CI/CD pipelinesSolid understanding of functional programming concepts and OTP patternsTechnical & Collaboration Breakdown40% Hands-On Backend Engineering & Feature Development30% System Design, Architecture & Performance Optimization20% Cross-Functional Collaboration (Product, UX, DevOps, QA)10% Code Quality, Testing Strategy & Technical DocumentationDaily ResponsibilitiesDesign, build, and deploy production-grade backend services using Elixir and related technologiesDevelop and maintain GraphQL APIs with a focus on performance, security, and reliabilityConduct code reviews and contribute to high engineering standards and best practicesCollaborate with infrastructure and DevOps teams to scale and troubleshoot servicesWrite unit tests and support QA in defining test plans and coverageParticipate in Agile ceremonies including standups, sprint planning, and retrospectivesProactively identify risks, reliability concerns, and security considerationsTechnology EnvironmentBackend: Elixir, Phoenix, EctoAPIs: GraphQL (gRPC exposure a plus)Databases & Messaging: PostgreSQL, R...

We are an industry leader in drug development, clinical trial logistics and commercial manufacturing through our Patheon brand. With more than 65 locations globally, we provide our clients with integrated, end-to-end capabilities through all phases of development, including API, biologics, viral vector services, formulation, clinical trial solutions, logistics services and commercial manufacturing.Discover Impactful Work:The Senior Sales Specialist Manager supports specialty service line sales by growing existing accounts and hunting new opportunities through sourcing subject matter expertise across projects and client meetings.

[Applicants: Fiți printre primii 25 de candidați] OUR HIRING PROCESS:We will review your application against our job requirements. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.At this point, we will invite you to interview with our hiring manager and/or the interview team.

[Applicants: Bądź jednym z pierwszych 25 kandydatów] OUR HIRING PROCESS:We will review your application against our job requirements. You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it’s decision time!

[Applicants: Bądź jednym z pierwszych 25 kandydatów] OUR HIRING PROCESS:We will review your application against our job requirements. You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it’s decision time!

[Applicants: Bądź jednym z pierwszych 25 kandydatów] OUR HIRING PROCESS:We will review your application against our job requirements. You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it’s decision time!

This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.At this point, we will invite you to interview with our hiring manager and/or the interview team. You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.From there on, it’s decision time!

This leader will be responsible for patient experience, team performance, and operational efficiency. They will partner cross-functionally with Product, Operations, Clinical, and Supply Chain to improve workflows, reduce friction, and deliver best-in-class patient service.This is a critical leadership role that requires both strategic vision and operational excellence.Key ResponsibilitiesLeadership & Team DevelopmentLead and develop a 25+ person CS team (onshore + offshore), building a strong leadership bench (managers, team leads).Establish clear performance standards, career ladders, and coaching/development/training programs.Operational Excellence & ScalingOwn SLAs, KPIs (CSAT, NPS, resolution time, first contact resolution), and workforce management.Implement automation, macros, and tools to improve efficiency and scalability.Introduce QA programs, escalation frameworks, and training processes to standardize excellence.Cross-Functional LeadershipServe as the voice of both the patient and CS reps cross-functionally, partnering with Product, Engineering, Clinical, and Supply Chain.Drive feedback loops: identify top patient pain points and work with teams to resolve root causes.Represent CS in leadership discussions, ensuring patient experience is embedded in strategic decisions.Patient Experience & RetentionEnsure a seamless, empathetic, and efficient experience across all patient touchpoints.Partner with Product and Finance teams to improve LTV by driving retention and engagement.Strategic PlanningDefine ...

This leader will be responsible for patient experience, team performance, and operational efficiency. They will partner cross-functionally with Product, Operations, Clinical, and Supply Chain to improve workflows, reduce friction, and deliver best-in-class patient service.This is a critical leadership role that requires both strategic vision and operational excellence.Key ResponsibilitiesLeadership & Team DevelopmentLead and develop a 25+ person CS team (onshore + offshore), building a strong leadership bench (managers, team leads).Establish clear performance standards, career ladders, and coaching/development/training programs.Operational Excellence & ScalingOwn SLAs, KPIs (CSAT, NPS, resolution time, first contact resolution), and workforce management.Implement automation, macros, and tools to improve efficiency and scalability.Introduce QA programs, escalation frameworks, and training processes to standardize excellence.Cross-Functional LeadershipServe as the voice of both the patient and CS reps cross-functionally, partnering with Product, Engineering, Clinical, and Supply Chain.Drive feedback loops: identify top patient pain points and work with teams to resolve root causes.Represent CS in leadership discussions, ensuring patient experience is embedded in strategic decisions.Patient Experience & RetentionEnsure a seamless, empathetic, and efficient experience across all patient touchpoints.Partner with Product and Finance teams to improve LTV by driving retention and engagement.Strategic PlanningDefine and execute the vision for scaling CS and lever...

To view our branch locations, please visit: ioausa.com/locationsAbout the Role:Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, performing compliance audits and notices to clients, identification of sales opportunities, and upholding IOA core values.Key ResponsibilitiesClient Management: Manage book of business, meeting performance requirements and ensuring no liability.Client Service: Deliver outstanding service, anticipate needs, and respond quickly.Team Leadership: Lead the account team with a strong work ethic and positive attitude.Daily Activities: Direct daily activities of Account Coordinators, assign tasks, and monitor execution.Business Growth: Identify and act on sales opportunities to grow IOA business.New Business Setup: Manage new business setup, including data gathering and client file creation.Renewal Process: Manage renewals, verify client data, liaise with clients and carriers, and conduct meetings.Client Relationships: Build and improve client relationships, seek feedback, and implement improvements.Intermediary Role: Advocate for clients and carriers for beneficial outcomes.Value-Added Solutions: Identify and implement value-added soluti...