Remote remote remote remote remote Jobs

As aCustomer Success Manager (CSM), you'll play a key role in driving that success by owning and growing a portfolio of customer relationships across the Nordics.You'll work closely with decision-makers and stakeholders within your customer organizations, expanding your network and influence while ensuring that M-Files technology delivers tangible business outcomes. Your mission is to help customers achieve their goals with M-Files, maximize adoption, and ensure an exceptional experience across our products and services.You'll collaborate cross-functionally with teams across M-Files and act as the voice of the customer internally, bringing feedback, insights, and opportunities back into our organization.

[Industry: Advertising Services | Type: Full-time | Level: Mid-Senior level] At Directive Consulting, we're a performance marketing agency that specializes in working with SaaS and tech companies. They are directly responsible for both client and employee retention and their performance is directly reflected in our P&L.Role And ResponsibilitiesGoal Setting: AsD’s are directly responsible for setting the goals for every client engagement in their pod.Best Practices: AsD’s are directly responsible for ensuring that every one of their client’s follows best practices across all channels and mediums.

[Applicants: Be among the first 25 applicants | Industry: Advertising Services | Type: Full-time | Level: Mid-Senior level] At Directive Consulting, we're a performance marketing agency that specializes in working with SaaS and tech companies. They are directly responsible for both client and employee retention and their performance is directly reflected in our P&L.Role And ResponsibilitiesGoal Setting: AsD’s are directly responsible for setting the goals for every client engagement in their pod.Best Practices: AsD’s are directly responsible for ensuring that every one of their client’s follows best practices across all channels and mediums.

In this role, you will work closely with collaborators throughout the organization to clarify reporting requirements. You will partner with business systems analysts and BI engineers to support reporting and analytics delivery.

As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. regions; The target/budgeted comp would fall toward the middle/midpoint of each range, experience-dependent.What You’ll DoAttracts, retains, develops, coaches and manages a team of Territory Managers/Account Executives within a defined territoryBuilds territory sales plans, executes against the sales strategy and procures all business opportunities through channel reseller partnersPartners with respective Inside Sales Managers & their team members to follow up on inbound leads and targeted named accountsDrives, manages and executes the business and revenue of the area sales team through pipeline development, forecasting and performance goalsAnalyzes area market dynamics to maximize existing successes and to create new sales growth opportunitiesEducates the team on significant industry factors including competitive products, regulations, trends, customer needs, and pricingPrepares forecasts, territory/industry management and growth plansEstablishes metrics to measure team performance; addresses and corrects performance deficiencies in a timely and efficient mannerServes as contact for large enterprise clients and leads sales actions to close large deals, when necessaryEnsures that the team and individual sales plans are aligned with the corporate revenue goalFosters a collaborative and positive team environmentAbility to travel up to 75% of the time within the assigned territor...

Additionally, our remote work policy includes having a dedicated, distraction-free workspace. To view our branch locations, please visit: ioausa.com/locationsAbout the Role:Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality.

Additionally, our remote work policy includes having a dedicated, distraction-free workspace. To view our branch locations, please visit: ioausa.com/locationsAbout the Role:Assist the account team in completing day-to-day administrative tasks, recurring customer service tasks, and meeting performance requirements regarding production and quality.

[Applicants: Legyen az első 25 pályázó között | Level: Associate] Who we are?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. Let's see what it takes.What you will do:Deliver outstanding customer support via emails, calls, and chatsBuild strong and lasting customer relationshipsResolve customer issues quickly and efficiently, ensuring high-quality solutionsKeep up with evolving tools and technologyEscalate complex issues to the appropriate team for resolutionApply the latest and greatest customer happiness practicesMaintain a deep understanding of client solutions and meet KPIsCommunicate with developers and cross-functional specialistsWhat you need to succeed in this role:Fluency in German and English (C1 or higher), both spoken and written6-12 months of experience in customer supportStrong analytical thinking, research, and problem-solving skillsTech-savvy, with strong system-handling skills, including routine navigation of Google Workspace or Microsoft-based environmentsFast and accurate typing skills with confident multi-platform usageProven customer service communication skills, including:Objection handlingStructured and benefit-oriented dialogueEmpathy and clear, professional articulationAbility to consistently apply these communication skills across all customer interaction channelsPositive, proactive, and responsible attitudePersonal computer (minimum 8 GB RAM) with a stable internet connection (50 Mbps download / 40 Mbps upload)Benefits and Perks:Flexible schedule (24/7)Opportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built...

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Contract | Level: Associate] Who are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. Let's see what it takes.What you will do:Provide high-quality customer support via chat, email, and phoneSupport customers with order status, delivery information, and product-related questionsBuild strong and lasting customer relationshipsHandle customer inquiries and feedbackProvide valid, accurate information and solutions to customer requestsUnderstand customers' needs and deliver constructive feedback to the management teamBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Fluent in Danish (C1 level or higher) and excellent English communication skills (at least B2 level)At least 6-12 months of support experienceComfortable working with high ticket volumesPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Experience in e-commerce or product-based customer supportBenefits:Fixed schedule: Monday - Friday: 9 AM - 5 PM CETOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement.

[Applicants: Legyen az első 25 pályázó között | Level: Associate] Who are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. The specific terms, including...