(Remote) Customer Success Analyst
May be filledYou will investigate, manage, track and close client support issues. Proven work experience in Software Support role.
876 curated roles with verified salaries.
Opens the subscribe dialog so you can join the weekly newsletter.
The US remains the highest-paying market for tech globally. Major hubs include the San Francisco Bay Area, New York, Seattle, Austin, and Boston, plus fully remote-first companies headquartered across the country.
Typical range: $110k–$185k USD
Data from 876 live listings · Full salary tools →
+ Add your salary & see your percentileListings older than ~30 days may already be filled or paused. We flag them so you can prioritise fresher roles.
You will investigate, manage, track and close client support issues. Proven work experience in Software Support role.
Overarching Objective For The Role Proactive customer health management through intentional, outcome-driven customer engagement, leveraging Zendesk’s advanced solutions, including cutting-edge AI technologies. Deliver…
Overarching Objective For The Role Proactive customer health management through intentional, outcome-driven customer engagement, leveraging Zendesk’s advanced solutions, including cutting-edge AI technologies. Deliver outcome-driven engagement across each stage of the customer journey by leveraging customer experience (CX) management best practices.
Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA. The Role Yubico seeks an Order Support Specialist to join our Supply Chain team.
[Applicants: Over 200 applicants | Industry: Software Development | Type: Full-time | Level: Executive] At Varicent, We’re Not Just Transforming The Sales Performance Management (SPM) Market—we’re Redefining How…
[Applicants: Over 200 applicants | Industry: Software Development | Type: Full-time | Level: Executive] At Varicent, We’re Not Just Transforming The Sales Performance Management (SPM) Market—we’re Redefining How Organizations Achieve Revenue Success
Position Overview The Customer Success Manager (CSM) plays a critical role in delivering value to ViB’s customers and ensuring the success of both customer relationships and active programs. Core…
Position Overview The Customer Success Manager (CSM) plays a critical role in delivering value to ViB’s customers and ensuring the success of both customer relationships and active programs. Core ResponsibilitiesCustomer Onboarding & Program Kickoff Partner closely with Sales to ensure a clean and complete handoff Confirm customer goals, success metrics, and scope based on sales commitments Lead customer onboarding and transition from Sales to Customer Success Conduct structured kickoff calls to align on program goals, timelines, and deliverables Leverage established processes and assets to ensure consistency of customer experience Program Fulfillment & Program Health Own end-to-end execution of customer-aligned programs Ensure programs are delivered on time, on budget, and according to specifications Coordinate internally to support launches, fulfillment, and completion Consistently monitor program health metrics to proactively identify potential issues before they become an escalation or retention risk Customer Relationship Management Conduct regular customer check-ins to identify any potential retention issues Co-lead Quarterly Business Reviews (QBRs) for white glove customers, using standardized templates Proactively identify, resolve or escalate issues to minimize risk and customer dissatisfaction Identify possible opportunities for cross-sell/upsell within assigned accounts, and communicate those indicators to sales Change Management Manage customer requests for updates or changes to active programs Ensure changes align with program goals and ViB best practices Data Accuracy & Operational Excellence Maintain accurate and up-to-date customer records and program data Log activities, updates, and outcomes consistently and accurately Submit and manage ViB Email order...
Userpilot helps teams personalize the product experience at scale. Updating Customers (communicate with customers about changes and modifications to the product) Conducting regular account reviews and building success…
Userpilot helps teams personalize the product experience at scale. Updating Customers (communicate with customers about changes and modifications to the product) Conducting regular account reviews and building success plans with the customer You will own renewals and retention of revenue for your book of business Initiating collaborations for case studies Gathering and sharing customer feedback with product teams Investigate and escalate any technical issues a customer encounters.
Provide support in customer product selection and solutions to overcoming obstacles to product adoption. Show less…
Provide support in customer product selection and solutions to overcoming obstacles to product adoption. Show less [{"type":"people_also_viewed","href":"https://ie..com/jobs/view/customer-experience-agent-french-speaking-at-whatnot-4317492174","jobId":"4317492174","label":"Customer Experience Agent (French Speaking)"},{"type":"people_also_viewed","href":"https://ie..com/jobs/view/operations-administrator-at-flogas-ireland-4371375955","jobId":"4371375955","label":"Operations Administrator"},{"type":"people_also_viewed","href":"https://ie..com/jobs/view/a...
Drive customer success and advocacy in healthcare technology while shaping the future of care delivery. Role Overview As a T-Pro Customer Success Manager, you will own day-to-day customer success across a portfolio of…
Drive customer success and advocacy in healthcare technology while shaping the future of care delivery. Role Overview As a T-Pro Customer Success Manager, you will own day-to-day customer success across a portfolio of UK and Ireland customers.
Responsibilities About the Team This role sits within our TikTok Germany Global Business Solutions team, which is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping…
Responsibilities About the Team This role sits within our TikTok Germany Global Business Solutions team, which is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, business development and support. Team Leadership & Development - Lead, coach, and mentor a team of account managers (CSMs), fostering a high-performance culture.
JOB DESCRIPTION POSITION TITLE Tier 2 Support Specialist, Customer Success LOCATION Remote HIRING MANAGER Kaity Zittel, Director of Customer Service Who is Sunny? OPPORTUNITY As Tier 2 Support Specialist, Customer…
JOB DESCRIPTION POSITION TITLE Tier 2 Support Specialist, Customer Success LOCATION Remote HIRING MANAGER Kaity Zittel, Director of Customer Service Who is Sunny? OPPORTUNITY As Tier 2 Support Specialist, Customer Success for Sunny, you will be responsible for answering incoming calls, emails, and chats from our members and escalated issues from our tier 1 support representatives and care coordinators in support of Sunny’s products and services including the Sunny mobile app, member portal and associated debit card offering.
Execute strategic sales plays tailored to specific customer profiles. Enable post-deal product adoption (e.g.
About The Role At Netskope, the Customer Success organization is dedicated to ensuring customers achieve measurable business value, improved security outcomes and long-term success with the Netskope cloud security…
About The Role At Netskope, the Customer Success organization is dedicated to ensuring customers achieve measurable business value, improved security outcomes and long-term success with the Netskope cloud security platform. Define measurable success criteria tied to business value realization.
| Title | Company | Location | Salary Range | vs Median | Posted | |
|---|---|---|---|---|---|---|
| (Remote) Customer Success Analyst May be filled | ExecutivePlacements.com | Florida, Estados Unidos | - | - | 2026-02-08 | Apply |
| Zendesk hiring Senior Customer Success Manager May be filled | Zendesk | Filadelfia, Pennsylvania, Estados Unidos | - | - | 2026-02-07 | Apply |
| Yubico söker Order Support Specialist i Stockholm May be filled | Yubico | Estocolmo, Provincia de Estocolmo, Suecia | - | - | 2026-02-07 | Apply |
| Vice President, Customer Success May be filled | Varicent | Toronto, Ontario, Canada | - | - | 2026-02-07 | Apply |
| ViB hiring Customer Success Manager May be filled | ViB | Estados Unidos | - | - | 2026-02-07 | Apply |
| Userpilot hiring Customer Success Manager May be filled | Userpilot | Dublín, Dublín, Irlanda | - | - | 2026-02-07 | Apply |
| UK Voice of the Customer Specialist UK & I May be filled | Global Payments Inc. | Dublín, Dublín, Irlanda | - | - | 2026-02-07 | Apply |
| T-Pro hiring Customer Success Manager (CSM) - Dublin May be filled | T-Pro | Dublín, Dublín, Irlanda | - | - | 2026-02-07 | Apply |
| TikTok sucht Client Solutions Lead - Finance, Gov & NGO May be filled | TikTok | Munich, Baviera, Alemania | - | - | 2026-02-07 | Apply |
| Tier 2 Support Specialist, Customer Success May be filled | Sunny | Carolina del Norte, Estados Unidos | - | - | 2026-02-07 | Apply |
| think-cell Software hiring Account Manager - Nordics (f/m/d May be filled | think-cell Software | Londres, Inglaterra, Reino Unido | - | - | 2026-02-07 | Apply |
| Technical Customer Success Manager - Netskope May be filled | Netskope | Taguig, NCR (Región de la Capital Nacional), Filipinas | - | - | 2026-02-07 | Apply |
Salary insights
Salary tags blend employer provided ranges with Catalitium estimates. We mark ranges with Est. labels, note any missing data, and never inflate compensation to boost clicks.
Currency harmonized to USD/EUR/GBP/CHF to avoid surprises.
Outliers are reviewed manually before they appear on a card.
Sponsored employers follow the same disclosure and pay rules.
Yes. Remote-friendly AI and ML roles in the EU have grown over 30% year-on-year. Germany, France, the Netherlands, and Spain lead in volume. Use the AI and EU filters together to surface them quickly, and check the salary estimate badge to ensure the range meets your expectations.
Listings are refreshed continuously from employer feeds and normalised daily. Each card shows a posted date pill so you can see exactly how old a listing is. Jobs posted within the last 7 days receive a green New badge. Listings older than 30 days receive a May be filled warning.
Yes. Most listings show an Est. salary pill derived from Catalitium's location-based salary database, blended with any employer-disclosed range. Senior and lead roles receive an automatic seniority uplift. If a salary range is genuinely unknown we leave the field blank rather than show a misleading estimate.
A ghost job is a listing that has been live for 30+ days and is likely already filled, on hold, or was never a real opening. Research suggests up to 40% of active listings at any time are ghost jobs. Catalitium flags every listing older than 30 days with a triangle May be filled badge so you can prioritise your energy on fresh openings.
AI and ML engineer roles currently command the highest median salaries on Catalitium, around $150k–$200k USD in the US and EUR 100k–EUR 160k in Europe. Principal and Staff Engineer roles come close, followed by senior full-stack and cloud infrastructure engineers. Use the >100k filter to see only high-compensation listings.
Reference Catalitium's salary data when negotiating: show the employer the market range for your role and region. Studies show engineers who negotiate receive 10–20% more than the initial offer on average. If base salary is fixed, push on equity, signing bonus, remote allowance, and learning budget. See our Salary Negotiation Guide in the Resources section.
Zurich and Geneva (Switzerland) consistently top European tech salaries, followed by London, Amsterdam, Berlin, Paris, and Stockholm. Swiss salaries are typically quoted in CHF and translate to EUR 100k–160k for mid-senior roles. London follows at GBP 70k–110k. Berlin and Amsterdam are competitive at EUR 70k–100k for comparable experience levels.
Yes. Our free Application Tracker lets you move roles through a Kanban pipeline: Applied, Phone Screen, Interview, Offer, and Closed. It requires no account and stores everything privately in your browser. Hit the Track button on any job card to add it. You can also export your full pipeline as a CSV.
LinkedIn optimises for engagement and premium upgrades. Catalitium is built exclusively for tech candidates who want signal over noise: every listing shows salary estimates, ghost jobs are flagged, AI-powered summaries save you time reading descriptions, and the application tracker replaces the black-hole Easy Apply experience. No premium paywall, no recruiter spam.
Yes. Choose Remote in the location/country field or tap a Remote shortcut chip. Results are limited to roles that advertise remote or hybrid where the listing text supports it, and remote-friendly rows show a Remote badge.
Across Catalitium tech listings, Python, TypeScript/JavaScript, Go, Java, and cloud platforms (AWS, GCP, Azure, Kubernetes) recur most often; AI and data roles add PyTorch, TensorFlow, and LLM tooling. Title and AI summary chips reflect the employer's stated stack.
Zurich and Geneva typically lead Switzerland for software, data, and platform engineering compensation; smaller hubs follow at a discount. Swiss ranges often sit above neighbouring EU markets for comparable seniority—check Est. salary on each card when you filter by Switzerland.
Save this search and get a weekly digest of top matches. Includes salary signal. No spam.