Contributing to the continuous improvement of HR processes and documentation. Maintaining up-to-date HR process documentation.
Your work will underpin data integrity including developing, maintaining, and publishing commonly used terminology across MO. Good knowledge of standard data formats (XML, JSON, csv, etc) Proven experience of delivering…
Your work will underpin data integrity including developing, maintaining, and publishing commonly used terminology across MO. Good knowledge of standard data formats (XML, JSON, csv, etc) Proven experience of delivering BI solutions for business requirements Experience of developing using an Agile development approach Proficient in turning raw, structured and unstructured data into meaningful insights and recommendations Efficient at handling large data sets in data platforms (such as Oracle, Snowflake...
About The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Edinburgh on a full-time basis. Experience of managing performance against multiple KPIs,…
About The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Edinburgh on a full-time basis. Experience of managing performance against multiple KPIs, including productivity, quality, customer outcomes, and people measures Proven ability to coach and develop colleagues, including managing underperformance and building capability during periods of change Experience of stakeholder communication, translating business change into clear, practical messages for frontline teams Strong working knowledge of people processes (absence, performance management, engagement, recruitment) About The Company...
