System Administrator

[Applicants: Over 200 applicants | Industry: IT Services and IT Consulting, Information Services, and Technology, Information and Media | Type: Full-time | Level: Mid-Senior level] The role :Software – Management and maintenance of company approved software.Hardware – Server management.Operating Systems – Management and maintenance of VMware, Windows and Linux systemsNetwork – VPN Melb / Sydney connection, remote VPN for staff.Disaster Recovery – Backups of laptops and servers.Mobile Devices – Phones & tablets connectivity and security.Maintenance of current environment and the design, selection and build of new technologies fordelivering business servicesPreparation and support of equipment used by office staff and consultants in the fieldMonitoring of system health, capacity and performance for corporate services (Exchange, VPN,Mobile access, virtualisation and internet links)Support company staff for technical faults and questionsManage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licensesDevelop IT policies and practicesSelection CriteriaSoft SkillsStrong communication – written and verbalStrong documentation capabilitiesStrong customer service mentality to support staffAbility to prioritize tasks and communicate with staffAbility to work both unsupervised/independently and as part of a teamTechnical SkillsAdvanced knowledge of Microsoft Exchange and Windows ServersMedium knowledge of IP Networking and VLAN/switchingMedium knowledge of LinuxMedium knowledge of Antivirus SoftwareMedium Knowledge of Backup SolutionsMedium knowledge of technical documentationAdvanced knowledge of monitoring tools such as (splunk and 365)Medium knowledge of M365 services (E5)Advanced knowledge of AWS cloud infrastructure managementAdvanced knowledge of IP Networking specifically within cloud infrastructureMedium knowledge of LinuxAdvanced knowledge of security software – Defender, Carbon Black, Zscaler ZIA/ZPA, Purview, IAM, Threatlocker, AutomoxAdvanced Knowledge of Cloud Backup SolutionsAdvanced Knowledge of JAMF and MAC OSAdvanced knowledge of technical documentationMedium Knowledge of compliance and security frameworksDesirable SkillsExperience handling FIRB/DISP/ISO/SOC Audits end to end working with IT Engineers and Auditors.Desirable CertificationsSecurityAWSAzureNetworkingITIL