Desktop Support Specialist

[Applicants: Gehören Sie zu den ersten 25 Bewerber:innen.] Desktop Support Technician – Executive Level📍Location:Geneva, Switzerland🕒Employment Type:Full-time (40 hours/week + occasional paid overtime)About the RoleWe are looking for an experiencedDesktop Support Technicianto providehigh-level IT supportto senior executives and business users in a fast-paced, global financial environment. This role involves deliveringpersonalized, responsive, and professional technical assistanceacross multiple sites in Switzerland.Key ResponsibilitiesProvidespecialized desktop and end-user technology supportfor senior executives and staff.Manage and troubleshoot:Trading applications & Market Data toolsMicrosoft Office Suite, Outlook, and collaboration toolsMobile devices (iOS, Android)Video conferencing systems (Zoom, etc.)Printing solutions and telecommunication setupsCoordinate with internal IT teams and third-party vendors to resolve issues promptly.Maintain accurate ticketing and reporting in ServiceNow.Offer remote assistance for executive travel and critical business periods.What We’re Looking ForExperience:3–5 years in IT support (desktop/end-user technology).Technical Skills:Advanced knowledge of:Windows/Mac environments, VDICisco VOIP phonesMarket Data productsMobility solutionsSoft Skills:Exceptional communication, professionalism, adaptability, and client-focused approach.Languages:English (mandatory);French (a plus).Education:Bachelor’s degree in a technical discipline or equivalent experience/certifications.Why Join?You’ll be part of a dynamic team supporting critical business operations in a global financial setting.