(fluent Czech) Customer Support Consultant (remotely)

Let’s see what it takes 💛What You Will Do:Communicate withhot leads and existing customersvia calls, emails and chatsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers’ sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client’s products and servicesWhat you need to succeed in this role:Excellent Czechand English (B2) communication skillsAttention to detailsAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus:Customer service or sales experienceExperience with CRM systemsBenefits and Perks:Fixed schedule:Monday to Friday 9 AM–5 PM, CETOpportunity to work fullyremotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement. The specific terms, including compensation, benefits, and work conditions, will be clearly define...