Remote remote remote remote remote Jobs

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to pa...

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to pa...

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to pa...

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to pa...

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to pa...

If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. Come and build with us.We are now looking for a Senior Support Engineering in Europe to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience.You will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.Responsibilities:Provide technical support to users via tickets, chat, and community forums.Diagnose and troubleshoot issues related to n8n, including workflow execution, integrations, and performance.Collaborate with the engineering team to escalate and resolve complex technical challenges.Create and maintain documentation, FAQs, and knowledge base articles.Identify common issues and work on solutions to improve product reliability and user experience.Contribute to the community by answering questions and sharing best practices.Requirements:5+ years of experience in a technical support or customer-facing engineering role (+ if experienced with enterprise support)Open to participa...

- 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).Skills For SuccessRequired SkillsComputer, typing and phone skillsCan speak and type proficiently at the same timeAble to problem-solve, act as a consultant and resolve customer issuesSolid work ethic, able to meet deadlinesExcellent organizational and interpersonal skills, strong attention to detailEligibility RequirementsHigh school diploma or equivalentTwo or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)ScheduleTraining (requires 100% attendance):First four weeks - instructo...

[Applicants: Be among the first 25 applicants | Industry: IT Services and IT Consulting | Type: Contract | Level: Associate] Who are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. Let's see what it takes.What you will do:Deliver outstanding customer support in crypto trading via live chat, tickets, and emailHandle customer inquiries, order disputes, and appealsProvide valid, accurate information and solutions to customer requestsManage complaints and appeals, including follow-ups on escalations when requiredMaintain up-to-date knowledge of the company's trading platform and general market conditionsUnderstand customers' needs and deliver constructive feedback to the management teamContinuously seek ways to improve team performance and work efficiencyBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysWhat you need to succeed in this role:Native Russian and strong English proficiency (minimum B2; C1 preferred)At least 6-12 months of online customer support experience, preferably in crypto or financial servicesExperience in live chat support and handling customer inquiriesStrong analytical, logical thinking, and problem-solving skillsProof validation skills or payment/banking knowledgeFinancial background is strongly preferredPositive and responsible attitudeCrypto industry knowledge is a plusCRM experience is an advantagePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Benefits:Flexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and ...

[Applicants: Legyen az első 25 pályázó között | Level: Associate] Who are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. Excited?

[Applicants: Be among the first 25 applicants | Industry: Education | Type: Full-time | Level: Not Applicable] Join a Team That Values Empathy, Excellence, and Innovation!Do you enjoy helping people and fostering meaningful online interactions? In this position, you will work in an engaging, fast-paced setting where your abilities in communication, empathy, and resolving issues will have a genuine impact.What You Will DoProvide empathetic, accurate, and timely support to the users.Stay informed about the products and community standards to offer effective solutions.Investigate and resolve user issues, including account support requests and reports of abusive content.Respond to inquiries with speed, quality, and empathy.Use your market-specific knowledge to identify scalable improvements in user support.Analyze data to enhance user experience and improve workflows.Enforce Terms of Use by monitoring and addressing abuse reports.Spot trends and escalate complex issues to the global team when necessary.What We Are Looking ForExceptional interpersonal skills with a strong ability to communicate empathetically and clearly in German (C1-C2) and English (B2).A proactive attitude with a bias toward doing whats right for the community.Attention to detail and a results-driven mindset.Ability to analyze data and identify trends to enhance workflows.Familiarity with products and community standards (training will be provided).What We OfferCompensation & BenefitsSalary: 1300 EUR gross monthly x 14 per yearPerformance bonus: up to 200 EUR per monthWork Schedule: Monday Sunday (8 hours per day, 5 days per week with rotative shifts).Opportunity to work in an international and supportive environment in Athens.Continuous training and career development opportunities.Flexible working conditions and a vibrant workplace culture.Relocation assistance for candidates...

[Applicants: Be among the first 25 applicants | Industry: Telecommunications | Type: Full-time | Level: Associate] Workster is partnering with a rapidly growing European e-mobility company that makes high-quality e-bikes accessible across the DACH region. To support their expanding customer base, we are looking for aGerman-speaking Freelance Customer Support Specialistwho can work remotely from anywhere in Europe.This role is ideal for independent professionals who are passionate about customer experience, sustainability, and modern mobility solutions.

Let’s see what it takes 💛What You Will Do:Communicate withhot leads and existing customersvia calls, emails and chatsBuild positive and long-lasting relationships with customersMeet team KPIsAlways be up-to-date with cutting-edge technologySecurely work with customers’ sensitive informationApply the latest and greatest customer happiness practicesMaintain working knowledge of our client’s products and servicesWhat you need to succeed in this role:Excellent Czechand English (B2) communication skillsAttention to detailsAnalytical and research skillsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus:Customer service or sales experienceExperience with CRM systemsBenefits and Perks:Fixed schedule:Monday to Friday 9 AM–5 PM, CETOpportunity to work fullyremotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development*The items listed in this section may vary depending on the terms of your engagement. The specific terms, including compensation, benefits, and work conditions, will be clearly define...