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Customer success Jobs in UK

60 curated roles with verified salaries.

Updated 6 months ago
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Tech Jobs in the United Kingdom

London leads UK tech hiring, followed by Manchester, Edinburgh, and Bristol. The UK market features strong fintech, media, and deep-tech sectors, with competitive compensation relative to European peers.

Typical range: £62k–£115k GBP

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What is a “May be filled” (ghost) job?

Listings older than ~30 days may already be filled or paused. We flag them so you can prioritise fresher roles.

Q60 Match 69% The Channel Company Region London, Vereinigtes Königreich 2026-01-31
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About The Channel Company The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. The Channel Company values differences because they enhance dynamic teams.

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Q60 Match 81% Powtoon London, England, Vereinigtes Königreich 2026-01-31 Est. GBP 40k–70k 40% ▲ 0% vs median
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As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a…

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As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market accounts and be accountable for: Customer outcomes Revenue retention Expansion growth Key Responsibilities Build strong, senior relationships with enterprise customers and become a trusted advisor to key stakeholders Deeply understand each customer's business goals, use cases, and success criteria Drive onboarding, adoption, and ongoing value realisation across accounts Lead structured business reviews focused on outcomes & ROI Partner with Account Executives to progress expansion opportunities from discovery to close Requirements 3-6+ years experience in Customer Success, Account Management, or a commercial post-sales role in B2B SaaS Proven experience owning Retention & Expansion targets Comfortable managing senior enterprise stakeholders Strong numerical and analytical capability: Able to analyse usage data and translate it into commercial action Excellent discovery skills - able to uncover growth opportunities Comfortable working in close partnership with Sales on expansion deals Native-level written and spoken English Strong presentation and storytelling skills Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused products Familiarity with CRM tools (HubSpot, Salesforce) Benefits Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup Our flagship product is fun and creative, genuinely well-loved, and used by millions Volunteering programs Fully stocked office Weekly food allowance via Deliveroo Cyclescheme Show less

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Q60 Match 69% Plentific Region London, Vereinigtes Königreich 2026-01-31
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About Us At Plentific, we’re redefining property management in real time. Track client KPIs and ensure Plentific’s value is documented and shared regularly.

Q60 Match 69% Tangent Region London, Vereinigtes Königreich 2026-01-31
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We have partnered with an innovative, high-growth technology company pioneering solutions in the AI-powered data insights sector to find their next Customer Success Manager in London. The Role As a Customer Success…

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We have partnered with an innovative, high-growth technology company pioneering solutions in the AI-powered data insights sector to find their next Customer Success Manager in London. The Role As a Customer Success Manager, you will be the cornerstone of client relationships, ensuring they maximise value from cutting-edge AI solutions.

Q60 Match 95% Braze Bukarest, Bukarest, Rumänien 2026-01-31
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You'll be a key resource, providing expert guidance and solutions to inbound customer inquiries, fostering product adoption and growth, and shaping the future of our customer support strategy. Your Responsibilities Will…

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You'll be a key resource, providing expert guidance and solutions to inbound customer inquiries, fostering product adoption and growth, and shaping the future of our customer support strategy. Your Responsibilities Will Include Driving increased product adoption across a variety of accounts, enabling clients to effectively utilize Braze and achieve their desired outcomes Serving as a primary point of contact for inbound customer inquiries via email and other channels, providing timely and insightful solutions Becoming a trusted Braze product expert, mastering the dashboard and integration processes to empower clients to master the product Maintaining a high level of product knowledge and staying up-to-date with new features and best practices Collaborating effectively with Account Managers, Customer Success Managers, Technical teams, and other cross-functional teams to deliver seamless and exceptional customer experiences Contributing to the ongoing improvement of processes, internal enablement, and support strategies to optimize customer support Proactively identifying opportunities to enhance customer satisfaction and drive product adoption Working a hybrid schedule, including three days per wee...

Q60 Match 81% Duffel London, England, Vereinigtes Königreich 2026-01-31 Est. GBP 40k–70k 40% ▲ 0% vs median
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Duffel is hiring a Customer Success Manager (CSM) to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage…

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Duffel is hiring a Customer Success Manager (CSM) to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists.

Q85 Match 69% Ping Intel Region London, Vereinigtes Königreich 2026-01-31
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🚀 Join the Future of Insurance Data Intelligence as our Customer Success Manager! We’re looking for a passionate Customer Success Manager who thrives on building authentic customer relationships, unlocking product…

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🚀 Join the Future of Insurance Data Intelligence as our Customer Success Manager! We’re looking for a passionate Customer Success Manager who thrives on building authentic customer relationships, unlocking product value, and championing client success at every step.

Q60 Match 81% Papirfly London, England, Vereinigtes Königreich 2026-01-31 Est. GBP 40k–70k 40% ▲ 0% vs median
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Visit www.papirfly.com for more information. Job Overview Papirfly empowers over a million users at top global brands to create, manage, and distribute marketing assets with ease.

Q60 Match 69% CSC Region London, Vereinigtes Königreich 2026-01-31
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Sie stehen in engem Austausch mit Kunden und internen Teams, um langfristige, vertrauensvolle Beziehungen aufzubauen und weiterzuentwickeln. Ihre Aufgaben Planung, Moderation und Durchführung von Vertrags- und…

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Sie stehen in engem Austausch mit Kunden und internen Teams, um langfristige, vertrauensvolle Beziehungen aufzubauen und weiterzuentwickeln. Ihre Aufgaben Planung, Moderation und Durchführung von Vertrags- und Geschäftsverhandlungen Betreuung und Weiterentwicklung von Kundenbeziehungen mit Fokus auf Wachstum und Zufriedenheit Verantwortung für Account Planning und Identifikation von Potenzialen Sicherstellung von Umsatzentwicklung und hoher Kundenzufriedenheit Tiefgehendes Verständnis der Geschäftsziele und Anforderungen der Kunden Bearbeitung von Kundenanfragen, Durchführung persönlicher Meetings und Telefonkonferenzen Pflege aktueller Kundendaten, Angebote und Verträge im CRM-System Erstellung professioneller Kundenpräsentationen Aufbau und Pflege von Beziehungen auf C-Level-Ebene Ihr Profil Nachweisliche Erfahrung und starke Motivation im Bereich Kundenservice und Kundenbetreuung Fließende Deutsch- und Englischkenntnisse in Wort und Schrift Ausgeprägte analytische Fähigkeiten sowie sehr gutes Zeit- und Selbstmanagement Hohe Detailgenauigkeit und Fähigkeit zum Multitasking in einem termingebundenen Umfeld Strategisches Denkvermögen zur bedarfsgerechten Kundenbetreuung Sehr gute Kommunikations- und Organisationsfähigkeiten Ausgeprägtes wirtschaftliches Verständnis und Erfahrung im Umgang mit eskalierten Kundenthemen Teamorientierte und kooperative Arbeitsweise Bitte beachten Sie: Diese Position ist keine Vertrieb...

Q60 Match 64% Skai London, England, Vereinigtes Königreich 2026-01-31 Est. GBP 40k–70k 40% ▲ 0% vs median
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The Kenshoo/Skai Client Success Manager (CSM) is responsible for overseeing client utilisation of the Skai Omnichannel platform. Requirements: Position Requirements: Ability to understand advanced marketing analytics…

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The Kenshoo/Skai Client Success Manager (CSM) is responsible for overseeing client utilisation of the Skai Omnichannel platform. Requirements: Position Requirements: Ability to understand advanced marketing analytics Ability to perform detailed client audits to identify client needs or workflow gaps 2+ years experience in client services and/or technical project management or 2+ years experience in digital marketing campaign management.

Q60 Match 81% 9fin London, England, Vereinigtes Königreich 2026-01-31 Est. GBP 40k–70k 40% ▲ 0% vs median
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About 9fin The world's largest asset class, debt, operates with the worst data. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis.

Q85 Match 81% Canonical Edinburgh, Scotland, United Kingdom 2026-01-17 Est. GBP 40k–70k 40% ▲ 0% vs median
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[Applicants: Be among the first 25 applicants | Industry: Software Development | Type: Full-time | Level: Mid-Senior level] Canonical is a leading provider of open source software and operating systems to the global…

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[Applicants: Be among the first 25 applicants | Industry: Software Development | Type: Full-time | Level: Mid-Senior level] Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets

Salary insights

Transparency promise

Salary tags blend employer provided ranges with Catalitium estimates. We mark ranges with Est. labels, note any missing data, and never inflate compensation to boost clicks.

Currency harmonized to USD/EUR/GBP/CHF to avoid surprises.

Outliers are reviewed manually before they appear on a card.

Sponsored employers follow the same disclosure and pay rules.

Job search FAQs

Are remote AI roles hiring in the EU?

Yes. Remote-friendly AI and ML roles in the EU have grown over 30% year-on-year. Germany, France, the Netherlands, and Spain lead in volume. Use the AI and EU filters together to surface them quickly, and check the salary estimate badge to ensure the range meets your expectations.

How fresh are the job postings?

Listings are refreshed continuously from employer feeds and normalised daily. Each card shows a posted date pill so you can see exactly how old a listing is. Jobs posted within the last 7 days receive a green New badge. Listings older than 30 days receive a May be filled warning.

Do roles include salary estimates?

Yes. Most listings show an Est. salary pill derived from Catalitium's location-based salary database, blended with any employer-disclosed range. Senior and lead roles receive an automatic seniority uplift. If a salary range is genuinely unknown we leave the field blank rather than show a misleading estimate.

What is a ghost job and how do I spot one?

A ghost job is a listing that has been live for 30+ days and is likely already filled, on hold, or was never a real opening. Research suggests up to 40% of active listings at any time are ghost jobs. Catalitium flags every listing older than 30 days with a triangle May be filled badge so you can prioritise your energy on fresh openings.

What are the highest-paying tech roles right now?

AI and ML engineer roles currently command the highest median salaries on Catalitium, around $150k–$200k USD in the US and EUR 100k–EUR 160k in Europe. Principal and Staff Engineer roles come close, followed by senior full-stack and cloud infrastructure engineers. Use the >100k filter to see only high-compensation listings.

How do I negotiate a higher salary offer?

Reference Catalitium's salary data when negotiating: show the employer the market range for your role and region. Studies show engineers who negotiate receive 10–20% more than the initial offer on average. If base salary is fixed, push on equity, signing bonus, remote allowance, and learning budget. See our Salary Negotiation Guide in the Resources section.

Which European cities pay the most for tech?

Zurich and Geneva (Switzerland) consistently top European tech salaries, followed by London, Amsterdam, Berlin, Paris, and Stockholm. Swiss salaries are typically quoted in CHF and translate to EUR 100k–160k for mid-senior roles. London follows at GBP 70k–110k. Berlin and Amsterdam are competitive at EUR 70k–100k for comparable experience levels.

Can I track my job applications on Catalitium?

Yes. Our free Application Tracker lets you move roles through a Kanban pipeline: Applied, Phone Screen, Interview, Offer, and Closed. It requires no account and stores everything privately in your browser. Hit the Track button on any job card to add it. You can also export your full pipeline as a CSV.

How does Catalitium differ from LinkedIn Jobs?

LinkedIn optimises for engagement and premium upgrades. Catalitium is built exclusively for tech candidates who want signal over noise: every listing shows salary estimates, ghost jobs are flagged, AI-powered summaries save you time reading descriptions, and the application tracker replaces the black-hole Easy Apply experience. No premium paywall, no recruiter spam.

Can I filter to remote-only jobs?

Yes. Choose Remote in the location/country field or tap a Remote shortcut chip. Results are limited to roles that advertise remote or hybrid where the listing text supports it, and remote-friendly rows show a Remote badge.

Which tech stacks are most in demand?

Across Catalitium tech listings, Python, TypeScript/JavaScript, Go, Java, and cloud platforms (AWS, GCP, Azure, Kubernetes) recur most often; AI and data roles add PyTorch, TensorFlow, and LLM tooling. Title and AI summary chips reflect the employer's stated stack.

Which Swiss cities pay the most for software roles?

Zurich and Geneva typically lead Switzerland for software, data, and platform engineering compensation; smaller hubs follow at a discount. Swiss ranges often sit above neighbouring EU markets for comparable seniority—check Est. salary on each card when you filter by Switzerland.

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