Customer support Jobs

Customer Service Officer – Fintech North Sydney Focus Recruitment is partnering with a fast-growing fintech client based in North Sydney that supports Australian SMEs with smart credit and payment solutions. What you will be doing Being the go-to contact (by phone and email) for post-settlement customer enquiries Handling requests efficiently while following internal policies and compliance requirements Tracking outstanding issues and following up to ensure timely resolution Keeping customer records accurate and up to date in CRM systems Jumping on inbound calls Creating positive, seamless experiences for customers and broker partners What we’re looking for Experience in customer service, call centre, or admin within financial services, banking, or lending Understanding of loan products, account maintenance, or operational support Comfortable using CRM systems and financial platforms A friendly, professional communication style and a genuine desire to help customers What’s on offer $75,000 base + Super + Bonus Flexible working arrangements with a North Sydney office base Modern office spaces with areas to collaborate, focus, and socialise A range of wellbeing benefits - including a day off for your birthday If this sounds like your new role then please do not hesitate and click APPLY today Show less [{"type":"people_also_viewed","href":"https://au..com/jobs/view/sales-and-customer-service-officer-at-dymocks-tutoring-4238049762","jobId":"4238049762","label":"Sales and Customer Service Officer"},{"type":"people_also_viewed","href":"https://au..com/jobs/view/customer-service-coordinator-at-goodnessme-4370477411","jobId":"4370477411","label":"Customer Service Coordinator"},{"type":"people_also_viewed","href":"https://au..com/jobs/view/resident-experience-team-member-at-unilodge-4370783166","jobId":"4370783166","label":"Resident Experience Team Member"},{"type":"people_al...

Department: Creator Success Experience Required: Relevant experience in customer support, community management, or creator relations Location: In-office Full-time Salary Range: 20-25K Monthly CTC Openings: 2 Role Overview As part of the Creator Success team, you'll be the primary point of contact for creators on the platform. Key Responsibilities Onboard new creators and guide them through the platform Build and maintain strong, long-term relationships with creators Help creators improve their earnings and engagement metrics Track creator performance and provide regular feedback and support Solve day-to-day issues and act as a trusted advisor to creators Identify opportunities to enhance the creator experience Ideal Candidate Profile Experience: Background in customer support, community management, or creator/talent management People-oriented: Genuinely enjoys working with people and solving their problems Strong communicator: Clear, empathetic, and responsive Organized: Ability to manage multiple relationships and track performance efficiently Proactive: Takes initiative to follow up and support creators consistently Team player: Comfortable working in a fast-paced, in-office environment Growth mindset: Eager to learn and help others grow High energy: Brings positivity and enthusiasm to the role What We Offer Real ownership and impact within a growing creator ecosystem Direct influence on creator success and platform growth Opportunity to build meaningful relationships in the creator economy Collaborative, energetic work environment Skills: community management,ecosystem,customer support,customer,influence operations,management Show less [{"type":"people_also_viewed","href":"https://in..com/jobs/view/assistant-manager-secretarial-at-adani-natural-resources-4365269491","jobId":"4365269491","label":"Assistant Manager - Secretarial"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/team-assistant-at-beiersdorf-4344811046","jobId":"4344811046","label":"Team Assistant"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/control-room-operator-at-mace-4368676844","jobId":"4368676844","label":"Control Room Operator"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/back-office-admin-executive-at-amar-plastics-filter-press-4369951755","jobId":"4369951755","label":"Back Office Ad...

We’re looking for a Customer Support Executive who enjoys helping customers, handling service requests, and ensuring issues are resolved smoothly and professionally. Reporting & Support Assist in tracking basic service metrics like turnaround time (TAT), resolution status, and customer feedback.

What Might Your Days Look Like As a Customer Experience Specialist, you'll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively.

standard Support posting Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Show less [{"type":"people_also_viewed","href":"https://in..com/jobs/view/contract-administrator-at-rapiscan-systems-4296228505","jobId":"4296228505","label":"Contract Administrator"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/executive-administration-at-proarch-4364201049","jobId":"4364201049","label":"Executive Administration"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/process-assistant-inbound-operations-at-amazon-4365424620","jobId":"4365424620","label":"Process Assistant, Inbound Operations"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/associate-ops-at-wns-3833645841","jobId":"3833645841","label":"Associate- Ops"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/customer-support-at-square-business-services-pvt-ltd-4363382108","jobId":"4363382108","label":"Customer Support"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/associate-operations-at-wns-4370380621","jobId":"4370380621","label":"Associate - Operations"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/officer-3-corporate-administration-at-iq-eq-4369660665","jobId":"4369660665","label":"Officer 3, Corporate Administration"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/administrative-assistant-2-at-aditi-consulting-4369497473","jobId":"4369497473","label":"Administrative Assistant 2"},{"type":"people_also_viewed","href":"https://in..com/jobs/view/data-entry-jobs-in-medplus-secunderabad-telangana-india-at-vihu-4209645607","jobId":"4209645607","label":"Data Entry Jobs in MedPlus - Secunderabad, Telangana, India"},{"type":"people_also_viewed","href":"https://in..com/jobs/vie...

Shifts: Rotational (Monthly). Show less [{"type":"people_also_viewed","href":"https://eg..com/jobs/view/counter-person-front-desk-assistant-at-coa-holding-company-4350851987","jobId":"4350851987","label":"Counter Person - Front Desk Assistant"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/administration-officer-at-innovo-group-4346708581","jobId":"4346708581","label":"Administration Officer"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/executive-assistant-at-pwc-middle-east-3977885144","jobId":"3977885144","label":"Executive Assistant"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/business-support-specialist-at-51talk-4366309050","jobId":"4366309050","label":"Business Support Specialist"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/administrative-assistant-hybrid-at-citi-4344933578","jobId":"4344933578","label":"Administrative Assistant (Hybrid)"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-specialist-english-only-night-shift-at-heritage-college-4041567122","jobId":"4041567122","label":"Customer Support Specialist (English Only) (Night Shift)"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-agent-internship-at-ischool-4368107751","jobId":"4368107751","label":"Customer Support Agent ( Internship )"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-agent-b1%2B-b2-english-speakers-new-cairo-egypt-at-tp-4363191510","jobId":"4363191510","label":"Customer Support Agent (B1+/B2 English Speakers) (New Cairo) Egypt"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/technical-customer-support-agent-at-sutherland-43648828...

Job Purpose The Customer Support Specialist provides post-deployment support for customers using 8x8 UCaaS/CCaaS solutions, ensuring timely issue resolution and a strong customer experience. • Bonus: Microsoft support experience (M365/Teams/Identity basics, etc.).

🚀 We’re Hiring Customer Support Specialist (B2B SaaS) 📍 Company: Profit CRM SaaS Platform Profit CRM is hiring a Customer Support Specialist to support our B2B clients and join our growing Support Team. 🔍 Responsibilities Handle B2B customer inquiries and initial troubleshooting Manage support tickets via Jira Coordinate with technical teams and ensure SLA compliance Escalate complex issues when required Support customers via Jira, email, and phone 🎯 Requirements 1–3 years of B2B SaaS / software customer support experience (mandatory) Experience using Jira or similar ticketing systems Strong communication and problem-solving skills Real estate experience is a plus 📩 Apply now: Send your CV to aya@dotshub.com 🔖 Hashtags #WeAreHiring #HiringNow #CustomerSupport #B2B #SaaSJobs #TechSupport #CRM #CustomerExperience #ATS #ProfitCRM Show less [{"type":"people_also_viewed","href":"https://eg..com/jobs/view/counter-person-front-desk-assistant-at-coa-holding-company-4350851987","jobId":"4350851987","label":"Counter Person - Front Desk Assistant"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/administration-officer-at-innovo-group-4346708581","jobId":"4346708581","label":"Administration Officer"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/executive-assistant-at-pwc-middle-east-3977885144","jobId":"3977885144","label":"Executive Assistant"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/business-support-specialist-at-51talk-4366309050","jobId":"4366309050","label":"Business Support Specialist"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/administrative-assistant-hybrid-at-citi-4344933578","jobId":"4344933578","label":"Administrative Assistant (Hybrid)"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-specialist-english-only-night-shift-at-heritage-college-4041567122","jobId":"4041567122","label":"Customer Support Specialist (English Only) (Night Shift)"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-agent-internship-at-ischool-4368107751","jobId":"4368107751","label":"Customer Support Agent ( Internship )"},{"type":"people_also_viewed","href":"https://eg..com/jobs/view/customer-support-agent-b1%2B-b2-english-speakers-new-cairo-egypt-at-tp-4363191510","jobI...